Privacy Policy

Effective Date: [30/3/2025]

At Oleowell.com, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store. We are committed to handling your data in compliance with applicable privacy laws in the United Arab Emirates (UAE) and the Kingdom of Saudi Arabia (KSA).

1. Information We Collect

When you visit our store, we may collect the following information:

  • Your name, address, phone number, and email address

  • Order details and delivery address

  • Your IP address and browser information

  • Any other information you voluntarily provide during checkout or account creation

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you regarding your order status

  • Improve our store’s services and user experience

  • Prevent fraud and ensure secure transactions

3. Cash on Delivery (COD)

We offer Cash on Delivery (COD) as our primary payment method in UAE and KSA. Your personal details are only used to process and deliver your order and will not be shared with third parties except our delivery and logistics partners.

4. Sharing of Information

We only share your information with:

  • Our logistics partners for order fulfillment

  • Courier companies for delivery purposes

  • Government or legal authorities if required by law

We do not sell or rent your personal information to any third party.

5. Cookies and Tracking Technologies

Our website may use cookies to enhance your experience and collect website usage data for analytics purposes. You may disable cookies from your browser settings if you prefer.

6. Data Protection

We implement strict security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. By using our site, you acknowledge and accept this risk.

7. Your Rights

You have the right to:

  • Access or request correction of your personal data

  • Withdraw consent to use your data

  • Contact us regarding any privacy concerns